Citilink Asks for Passenger Feedback on Proposed Bus Routes

By Rachel Martin

July 9, 2012 Updated Oct 18, 2013 at 9:24 AM EDT

FORT WAYNE, Ind. (Indiana’s NewsCenter) – Officials with Citilink public transit system are asking passengers for feedback on the proposed route changes at public meetings July 10 and 12.

Citilink public transit system in Fort Wayne is making major changes—including new routes and a bus station. On Monday, Citilink officials held two public meetings to inform passengers of the changes and get feedback.

The first change: updating the Superior Street Station by building a new one. “This one needs to be replaced,” said Betsy Kachmar, Assistant General Manager for Citilink.

The new transfer station will be called “Citilink Central Station” and is currently under construction on Calhoun and Baker streets. Citilink Central Station will include restrooms, an indoor waiting area with heat and air conditioning, vending machines, a customer service desk, and ticket machines. Kachmar says they’re also implementing GPS tracking systems where passengers can locate buses through a computer at the station or through an app for their smartphones.

Kachmar says the new location will affect bus routes as well. Routes will need to be changed so buses can arrive downtown at the same time. “Most of the routes will be shorter. A lot of the routes will just be different,” she said. “Mostly it's at the end of the routes, so it's not going to be affecting everybody.”

Kachmar added that many of the changes will eliminate overlapping routes, and the northern routes are facing the most change. She says some routes won’t change at all.

Some changes include Route 1 to River Cove apartments, which will only travel north every other hour to save time. Route 6 to Glenbrook mall will shift to the west and pick up some of what is now Route 9 so that bus will have time to return to the station. People on Oxford St. in the southern part of Fort Wayne will receive bus service, as Route 6 to McKinnie will change.

The changes will need approval from the Citilink Administrative Board before they’re in affect. If they’re approved, Kachmar says the new routes will be implemented after the ribbon cutting of Citilink Central Station on Sept. 14. “If it’s all done, then maybe the next day we can get them going. If it’s not quite done we may need to wait a week,” she said.

In the meantime, Citilink hopes to gather as much passenger feedback before final approval.
The public meetings are:

• Tuesday, July 10 from 5 – 7:30 p.m. at the Allen County Public Library, second floor technology room.

• Thursday, July 12 from 3 – 5 p.m. at the Citilink Administrative Offices, 801 Leesburg Rd.

For route changes click on the links below.




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