NOBLESVILLE, Ind. (www.incnow.tv) -- An affiliate station in Indianapolis, WTHR, sat down with the Adkins family of Noblesville to hear what it was like aboard the Carnival Triumph.
"Everyone had their life jackets on that was kind of scary," said Brianna Adkins as she showed reporters the photo of smoke rising from ship's funnel.
"The power was out and we had an inside cabin. It was extremely hot. There was only one tugboat and it was pulling this way and people were falling. The ship was leaning so much," Adkins said.
The cruise was her reward for finishing high school early and she was traveling with her aunt and cousins. Broken down restrooms, spilled cooking grease, onion and lettuce sandwiches for nourishment and wadding through sewage wasn't exactly the reward she was expecting.
"We were so bored," she said. "Either standing in line, looking for a working bathroom or standing in the hallway most of the time. Deck 2, I think said they had two inches of sewage in their rooms, so they came up on our deck."
Brianna's mother, Beth, said the experience was rough on her because she couldn't help her distressed teen as she waited and worried from home.
"I'm very sad she had to go through it. I wish I would've been there with her. It sounded really bad when she called. So I think it was a little bit...well, it was very rough on me," Beth said.
The Adkins family, like so many others, has a lot of questions for Carnival. Why wasn't the ship stocked with more food? Where were the warnings of mechanical problems? How are they going to prevent this from happening again?
The latter is the reason why the Adkins would consider joining one of the call action lawsuits. According to the Adkins', The family had to plead with the cruise line to get a nights stay at a hotel paid for. Then when the family requested that the cruise line assist with transportation costs back to Indiana, Carnival refused. Reports show that Carnival did pay for air travel back to the home port at Galveston for passengers.
In addition to the nights stay in a hotel, the Adkins family has been promised a future cruise and $500 in the future.
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