FORT WAYNE, IN (Indiana's Newscenter)--
From a stolen community grill to an insurance company that didn't want to pay up, we saw no shortage of viewers in need of help in 2008. Our first major victory came when an airline decided to return $1700 dollars to a New Haven family, after a death forced them to cancel a Disney trip at the last minute. In Wabash, Linda Tucker had been waiting years on Disabled Vet Benefits, after a few phone calls, her 800 dollars finally arrived
Linda Tucker- "I'm amazed how quickly things can happen when a little pressure is applied in the right place"
Sometimes that pressure was as simple as a phone call, South Whitley's Mary Lou Keele finally received her husbands headstone she'd waited 18 months for, and an Auburn Business owner received her 1000 dollars back from a book publisher that never delivered and months of collection calls stopped. When an insurance company said an act of God damaged Shane Chambers car, IHOP stepped forward to reimburse it's customer for over 1000 dollars.
"I didn't think I was going to get anything out of this, I just appreciate the way IHOP handled it"
The segment also had it's share of confrontations, including a Fort Wayne Tree company finally challenging an out of town company that was racking up complaints using it's name.
"dishonest, untruthful and telling people the city will come clean it up"
But they weren't all victories, we're still baffled by an Indianapolis dress shop that refuses to pay a Fort Wayne woman hundreds of dollars for a dress that never arrived.
"how can a place continue to get away with this?",asked Christine Bause.
Despite a court verdict, the money is still unpaid. The most newsworthy story had to be our undercover investigation of the Quality Hotel on Coliseum, Orite Hotels has now been sued by the State and just last week abruptly closed it's doors. Bite
Our first year success wouldn't be possible without lots of help, Bathfitter agreed to provide a 7-thousand dollar new bathroom for a Fort Wayne man that suffers from Cerebral Palsy and Berger Auto fixed the heat in a struggling mother's van. The most common complaint we received concerned social security, and Angola's Shelia Dorrell just found out after waiting for years, thousands of needed dollars is coming her way from the government
"all of us just feel like a weight was lifted off our shoulders and none of us will ever be able to thank you enough"
In just a little less than a year, our reports have netted over 51-thousand dollars, but more importantly than money, they've given a voice to many people who can't afford one otherwise, people like Ken Falls, who can now keep his section 8 housing after an out of town company was "nudged" to bring his apartment up to code
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