In March, Jacob Miller received a speeding ticket. He decided to sign up for a ticket deferral program. It cost him $224, but the program will forgive his ticket if he goes 12 months without another traffic offense. Just before he left for basic training in July, he got a surprising letter from the BMV.
"the letter said his license was suspended for not taking a required safety program", said Jacob's Mother, Shannon Miller.
The letter said that because he failed to take the required safety program, his license was suspended. Jacob checked with the Allen County clerks office and was told this deferral form was faxed to the BMV indicating his enrollment in the program. Despite phone calls to the BMV, the Miller's weren't able to straighten the issue out. When the Navy ran a check in August, Jacob's license still came back suspended. He was told the issue would impact his security clearance as a gunner's mate.
"they told him it was something that needed to be taken care of and it would impact his security clearance for his job. Since he's still in training, he's had very little opportunity to try and fix the problem",said Miller.
We checked with the BMV and they confirmed his license was suspended because he failed to take the driver safety program, but when the agency took a deeper look into the deferral paperwork, they discovered a human error had been made.
It turns out the deferral program is one of the few that still requires BMV workers to manually enter the information, which was never done in this case. The BMV said the error has been corrected and much to Jacob's relief, his license is reinstated.
In the end, it was a simple human error that caused Jacob to lose his license for nearly three months.
Jacob is looking forward to following his brothers footsteps serving our country and he's thrilled this ticket mystery is behind him.
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